Hamilton Physiotherapy Practice

Expansion needed for Lisa Hansen Physiotherapy

Lisa Hansen has been running a physiotherapy practice for a number of years with Houston Medical's Allied Health Package in Hamilton, New Zealand.

Starting off as a single user system with the basic package, and an ancient computer, both the level of electronic integration and the practice has grown.

Situation:

As of the beginning of 2007, the clinic had 2 reception PC's and an older machine in an office for occasional admin tasks. Staff needs for computer access were growing, and there was an additional requirement for remote access from offsite-clinics, and after-hours access for staff-members. As the database had grown very rapidly, speed issues across the network were a problem as well.

Proposal:

• Install Windows 2003 Terminal Server system
• Remote access via secure system.
• Replace existing networking infrastructure with a gigabit system
• "Roaming" laptop via wireless connection
• Expand the VIP software licenses and infrastructure to cope with the demand

Solution:

The server system was installed one morning with a minimum of fuss. The Houston Hardware division set the system completely up in place prior to installation, so it was hassle free.

Physiotherapists can now enjoy access to the patient details, clinical records, and ACC management from anywhere, including Remote Clinics, home PC's, or wirelessly within the building.

In the VIP system, additional appointment pages, user-defined screens and reports were built by Houston. Practice admins are able to generate financial, ACC and clinical reports and drill down to any level. The patient flow is smoother, and the practice is busier than ever.